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OzoneICE - Emergency Response

When disaster strikes and you need to contact staff quickly, reliably and cost effectively, OzoneICE is the ideal solution.

Get key personal together via audio conference - fast Broadcast incident messages to staff via text and voice messages Keep staff updated via dedicated dial-in service announcements Fully managed service available 24/7

OzoneICE (In Case of Emergency) protects your people and your business by enabling you to contact groups of staff instantly, safely and cost effectively.

Three services are available.

All services are available 24/7 and run on fully resilient industrial-strength platforms.

Why OzoneICE?

Most medium and large companies have well developed and frequently rehearsed disaster preparedness and disaster recovery plans covering critical business systems.

However, experience has shown that the same level of thought and planning is often not dedicated to establishing reliable channels of communications for disaster response teams and other staff.

For instance, many disaster recovery plans include paragraphs similar to this:

"In the event of a disaster, the emergency response team will convene and key staff will proceed to the Disaster Recovery Centre. All non-essential staff will be instructed to remain at home and await further instructions".

The vital components missing are exactly HOW the emergency team will convene and HOW messages will be communicated staff - especially when normal communication channels are down.

The logistics of communicating with hundreds or even thousands of staff following a major incident can be overwhelming.

This is where we can help.

One call to the 24 hour OzoneICE emergency line and the problem is solved. Your staff are kept informed and you remain in control.

How it works

AltogetherNOW!

When disaster strikes you need to get your key people talking to each other fast so you can agree what to do next, AltogherNOW! is the perfect solution.

Your liaison officer contacts the 24 hour OzoneICE emergency response centre and our operators dial out to your key personnel and enter them into a conference call where they can discuss the most appropriate response.

Benefits include:

	Fully managed service leaving you free to concentrate on the incident.
	No frustrating automated answering systems. Expert live operators on call 24 hours a day, 7 days a week.
	Instant connection, no need to remember dial-in numbers and passwords. Especially useful when driving or on field ops.

UpdateNow

Your company liaison officer calls the 24 hour OzoneICE emergency response centre and gives them the message you want broadcasting to your staff. The OzoneICE system immediately begins sending your message by SMS to staff. Can be used to contact tens, hundreds or thousands of people in a matter of minutes. The system has almost unlimited capacity.

SMS is a great way to notify personnel in emergency situations as it runs over different channels to voice so even when cell phone lines are congested (as is often the case near the scene of a disaster), or the signal is too weak to sustain voice conversation, your message can still be delivered.

Should you wish to provide your staff with more in-depth information, the SMS message can include the phone number of a replay line they can dial. The replay line can host any message you require your staff to hear and can be accessed or changed anytime day or night 365 days a year.

Benefits include:

	SMS broadcast gets your message our quickly, reliably and cost effectively.
	Voice message replay line allowing you to record detailed information.
	The fastest way to contact staff - globally.

UpdateWhenever

A replay line which employees can dial-in to at their convenience to hear your recorded messages.

Messages can be accessed from anywhere in the world, 24/7/365 and be changed at any time by your authorised contact(s) in response to unfolding events.

Benefits include:

	The most cost effective way of keeping your staff updated.
	Fully secure enabling information concerning incident to be kept out of public domain, away from media and competitors.
	Unlimited message updates to keep your staff fully informed and minimise impact.

Brochure Request

To receive your free OzoneICE brochure call

0207 928 5560

(Lines open 24/7)

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