Low-cost, easy to use audio and web conferencing blog

Ever wondered why lawyers charge so much money? Maybe there are some clues below.

I had a bizarre conversation with a firm of lawyers yesterday who wanted to use our OzoneLITE free (except for the cost of a phone call) audio conferencing service. They signed up for their free account, ran a test call and loved the service. So far so good but here’s where it all gets a bit strange.

They called up wanting to open ‘a proper OzoneLITE account’ which they wanted to pay for. When I told them that the service was free and therefore they can just continue to use it without paying anything I was expecting an exclamation of joy. It didn’t happen.

Apparently their company policy is not to use free services. Although they’d really like to continue to use OzoneLITE unless I charged them they’d have to find an alternative service. I am considering charging them £10.00 for a copy of the user manual which I normally give away free (PDF download) but it doesn’t seem right somehow.

It seems that sometimes it’s easier to sell something than give it away.